Corporate Training Packages – Customer Service and Sales
In the 11 or so years the Managers of Thunder Box have been operating in Bulgaria, we have to note that there is a general lack of expertise in two very important fields of business. Namely; Customer Service and Sales.
For this reason, it was decided in the Summer of 2014 that Thunder Box could further help many of it’s clients in Bulgaria in particular by providing training to key members of the clients team in these areas.
The fact that most Bulgarian businesses are only just waking up to the ethos of Customer Service provides a great opportunity for champions of the cause in The Balkans as these business people already understand that if a client if happy, we tends to spend more money with that business.
The same is true for Sales and training someone in simple techniques to help them communicate with their potential customers better by explaining their products benefits and advantages in clear, simple language leads to more sales! Fact!
Thunder Box is able to tailor specific training to your business and product range to not only help you recruit new customers but also retain them; the basic function of any successful business!